Can Someone Else Claim My LBC Package?

Is third-party claiming allowed?

In many situations, another person may be allowed to claim an LBC package for you, but the branch will usually require proof that the pickup is authorized. This is especially important for parcels containing valuable items, documents, or remittance-related materials.

Documents often requested

The representative may need:

1. The tracking number
2. An authorization letter signed by the receiver
3. A copy of the receiver’s valid ID
4. The representative’s own valid ID

Why branches ask for this

LBC must protect the shipment from being released to the wrong person. Matching names, signatures, and identification helps staff confirm that the handoff is legitimate.

Tips to avoid problems

• Make sure the receiver name on the shipment matches the name on the ID copy.
• Keep the authorization letter clear and specific.
• Include the tracking number in the letter if possible.
• Ask the branch first if the parcel is urgent or high-value.

If the branch refuses release

That usually means one of the required documents is missing or the shipment has stricter handling rules. In that case, contact LBC and ask exactly what is still needed for release.

Final note

A representative can often claim an LBC shipment, but only if the paperwork is complete. Preparing those documents in advance prevents wasted trips to the branch.