Tracking Guide · April 15, 2024
How to Track Your LBC Package: A Complete Step-by-Step Guide
Learn exactly how to track your LBC Express package online, via SMS, and by phone — with tips on understanding tracking statuses and resolving common issues.
By LBC Tracking Team
How to Track Your LBC Package
Tracking your LBC Express package is straightforward once you know where to look. Here are all the ways you can check your shipment status.
Method 1: Online Tracking (Fastest)
The quickest way to track your LBC package is using an online tracking tool:
- Get your tracking number from your LBC receipt, waybill, or the sender’s SMS notification
- Go to LBC Tracking or the official LBC Express website
- Enter your tracking number in the tracking field
- Click TRACK to see your shipment status
Your tracking number is typically a 13-digit numeric code printed on your official LBC receipt.
Method 2: SMS Tracking
You can also track via SMS:
- Text LBCTRACK [tracking number] to 09088854722
- You’ll receive a reply with your current shipment status
This is ideal when you don’t have internet access.
Method 3: Phone Tracking
Call LBC Express customer service directly:
- Metro Manila: 8-585-999
- Provincial (toll-free): 1-800-10-8585999
- Available Monday to Saturday, 8:00 AM to 5:00 PM
Understanding LBC Tracking Statuses
Here are the most common status messages you’ll see when tracking:
| Status | What It Means |
|---|---|
| Package Accepted | LBC has received your package at the branch |
| In Transit | Your package is moving between hubs |
| Arrived at Destination Branch | Package is at the branch near you |
| Out for Delivery | The rider is on the way to your address |
| Delivered | Package has been successfully delivered |
| Attempted Delivery | Nobody was home; LBC will try again |
What to Do If Tracking Shows No Results
If you enter your tracking number and see no results:
- Double-check the number — make sure there are no typos
- Wait a few hours — newly created shipments may take 4–6 hours to appear in the system
- Verify the courier — confirm the package was sent via LBC Express and not another company
- Contact LBC — call 8-585-999 if the problem persists
Tips for Faster Delivery
- Be home during delivery hours (8 AM – 6 PM)
- Keep your phone accessible — the rider may call before arriving
- Give a specific address with landmarks for remote areas
- Sign up for LBC SMS notifications through the official app
Conclusion
Tracking your LBC package is easy with the right tools. Use our LBC tracking tool for instant status updates, or contact LBC Express directly for unresolved issues.